Privacy policy

La rouge gymwear

Introduction

Your privacy is important to us at la rouge gymwear . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our online services. By accessing or using our website, you agree to the collection, use, and disclosure of your information as described in this policy. Please review this document carefully.

Information We Collect

We collect various types of information in connection with the services we provide, including:

1. Personal Information

  • Name: We collect your first and last name when you create an account or make a purchase.
  • Email Address: Necessary for order confirmations, updates, and marketing communications (with your consent).
  • Mailing Address: Collected for shipping your products.
  • Phone Number: Optional, but may be used for order support or delivery updates.
  • Payment Information: Such as credit card numbers or payment gateway details, collected and processed securely via our payment partners.
  • Date of Birth: Optional, sometimes collected for age verification or birthday promotions.

2. Non-Personal Information

  • Device Information: We collect information about the device you use to access our site, such as IP address, browser type, operating system, and device identifiers.
  • Usage Data: Information on your browsing activity, including pages viewed, time spent, referral websites, and search queries.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and collect aggregate data.
How We Use Your Information

We employ your personal and non-personal information for several purposes:

  • Order Fulfillment: To process, ship, and deliver your orders and communicate with you about them.
  • Account Management: To set up and manage your account, including password recovery and updates.
  • Customer Service: To provide support, resolve issues, and answer inquiries.
  • Marketing and Promotions: To send promotional emails, newsletters, or special offers if you have opted in.
  • Personalization: To recommend products, tailor the site content, and enhance your shopping experience.
  • Analytics: To analyze user behavior and improve our site, products, and services.
  • Legal Compliance: To comply with applicable laws, regulations, and protect our rights or the rights of others.
How We Share Your Information

We do not sell your personal information. However, we may share information under these circumstances:

  • Service Providers: With third-party vendors who help us operate the website, process payments, ship orders, provide marketing, or conduct analytics. These providers are contractually obligated to protect your information and use it only for necessary services.
  • Legal Requirements: If required by law, court order, or governmental regulation, we may disclose your information to law enforcement, regulators, or other authorities.
  • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the transaction.
  • Protection of Rights: Where necessary to protect the rights, property, or safety of [Online Gymstore Brand], our users, or others.
Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in to your account.
  • Remember your preferences and cart items.
  • Analyze traffic and user trends.
  • Serve targeted advertisements (with your consent where required).

You can manage cookie preferences in your browser settings, but disabling cookies may affect your experience on our site.

Marketing Communications

We may send you emails or messages about offers, updates, and news related to the gymstore. You can opt-in to receive these communications and unsubscribe at any time via the link in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party sites or services. This Privacy Policy does not apply to those sites. We recommend reviewing the privacy policies of any external websites before submitting your information.

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of sensitive data (such as payment information) during transmission.
  • Regular review and updating of our security practices.
  • Access controls to restrict personal information to authorized personnel only.
  • Periodic staff training on data protection and privacy.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to maintain strong passwords and promptly report any suspicious activity.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to delete it.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your information:

  • Access and obtain a copy of your personal information.
  • Request correction or update of incorrect or incomplete data.
  • Request deletion of your personal information, subject to certain exceptions.
  • Object to or restrict certain uses of your data.
  • Withdraw consent for marketing at any time.
  • Data portability (where applicable by law).

To exercise your rights, please contact us at the email or phone number provided on our website. We may ask you to verify your identity before fulfilling your request.

International Transfers

If you are accessing our services from outside the country where our servers are located, your information may be transferred, stored, and processed in that country. We will take measures to ensure an appropriate level of protection in line with applicable data privacy laws.

Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, and to resolve disputes. When no longer needed, we securely delete or anonymize your information.

At La Rouge, we want every woman to feel confident, stylish, and completely satisfied with her purchase. Shopping for women’s gym wear should be simple, and so should the return process.

Easy Returns. Full Refunds. Zero Hassle.

If you’re not 100% happy with your order, you can return it for a full refund within 7 days of receiving your items — no questions asked.

Return Conditions:

✔ Items must be undamaged, unworn, and in original packaging
✔ All original tags and labels must be attached
✔ Return request must be made within 7 days of delivery

If your return meets these conditions, we’ll issue a full refund to your original payment method as soon as we receive and inspect the item.

Please note: Return shipping costs are the customer’s responsibility unless the item arrives damaged or incorrect.

How to Start a Return:

  1. Please contact our support team with your order number and the reason for your return.
  2. We’ll guide you through the quick return process.
  3. Refunds are processed within 5 business days of receiving the returned item.

Shop with Confidence

We’re here to make sure your shopping experience is seamless. Whether you’re looking for comfortable workout clothes for women, including leggings and moisture-wicking sportswear, or accessories, your satisfaction is our top priority.

La Rouge: Where Every Woman Deserves to Look and Feel Her Best.